How to best log a support ticket

18 October 2012 Jonathan Breen No Comments
ArchiCAD, Cadimage, Content, Support, Tip of the Day, Website

Every now and again you may have questions which our Knowledge Base may not be able to answer

The best way to log a support ticket is to log on to our website & navigate to the support centre at: http://support.cadimage.com/

Then choose Help Desk and you will be given an option to Log a Ticket:

Our ticket system now has integration to our Forum!

So when you enter your question you will automatically be shown Related Topics:

Your answer may already be in the Forum so have a look

If not… send the support ticket & we will get back to you & possibly add a new topic to the forum so others find it in the future

 

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