There is currently a known issue with library caching in ArchiCAD 17.
This is done to speed up your library loading times when you first open a project, but sometimes it doesn’t update the cache when it should. This will cause problems with updates to our tools until it is fixed – in the meantime though, it’s pretty easy to clear it yourself:
The best way to fix this is to remove the cache & let it rebuild with your latest library
To do this follow the steps below:
In Windows, first ensure that you show hidden folders – there is a great guide on how to do it here:
Once this setting has been set, go to: C:\Users\[your username]\Appdata\Local\Graphisoft\ArchiCAD-64 Cache Folder
In Mac OSX, go to your Finder and click ‘Go’ from the top menu
Then hold down the ALT key and the Library option will appear
Click on that, and then continue to: Library>Cache>Graphisoft>ArchiCAD-64 Cache Folder
Now delete the ArchiCAD-64 17.0.0 NZE R1 or ArchiCAD-64 17.0.0 folder
This contains the cache of your libraries & add-ons – by deleting it we force ArchiCAD to rebuild it. It will use what is in your library folder currently and will get the latest version, which will resolve the issue.