Support Ticket Reminder

21 August 2017 Gareth Morgan No Comments
Tip of the Day

As a general rule, our Support Team prioritises Technical Support questions over How To questions.

You’ll often find answers to How-To questions faster than we can get back to you, simply by referring to the documentation available on the ARCHICAD and Cadimage websites:
ARCHICAD Help Center | ARCHICAD YouTube Channel | Cadimage Knowledge Base |  Cadimage YouTube Channel |

Sometimes a question can simply be answered using google or visiting Cadimage blog
What are Technical Support questions?

Questions related to the installation, error diagnosis, and other software problems for ARCHICAD or the Cadimage Tools which sometimes prevent our customers from working – which is why these questions are prioritised.