Posts Tagged ‘ticket’

What to include in a support ticket

15 October 2015 Joshua Osborne No Comments
ArchiCAD, Cadimage, Tip of the Day, Tools

When you log a support ticket (by email or online via www.mycadimage.com) it is important to include as much detailed information as possible.  This is to help the Cadimage Support Team diagnose and resolve your problem as quickly as possible. If possible, please include the following: Describe what the problem is and where is occurs for example

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Support ticket tips

19 June 2015 Joshua Osborne No Comments
ArchiCAD, Cadimage, Tip of the Day, Tools

When you log a support ticket (by email or online via www.mycadimage.com) it is important to include as much detailed information as possible.  This is to help the Cadimage Support Team diagnose and resolve your problem as quickly as possible. If possible, please include


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Things to include in a support ticket…

5 June 2015 Joshua Osborne No Comments
ArchiCAD, Cadimage, Tip of the Day

When you log a support ticket (by email or online via www.mycadimage.com) it is important to include as much detailed information as possible.  This is to help the Cadimage Support Team diagnose and resolve your problem as quickly as possible. If possible, please include


Tags: ,