Archive for the ‘Cadimage’ Category

Get Help within Cadimage Tools

15 April 2015 Ken Good No Comments
ArchiCAD, ArchiCAD 18, Cadimage, Tip of the Day, Tools

You may have noticed the question mark button previously across various Cadimage Tools – but with ArchiCAD 18 it is more prominent…


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How to keep up to date with Cadimage Tools releases

3 April 2015 Ken Good No Comments
ArchiCAD, Cadimage, Tip of the Day, Tools

Many of you have asked to be kept up to date with new releases of the Cadimage Tools, via email. This is a great idea, however we are aware that too many emails can spoil a good thing. So, if you would like to receive these emails, we request that you: Log in to your

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Useful information for Support Tickets

1 April 2015 Ken Good No Comments
ArchiCAD, Cadimage, Tip of the Day

When you log a support ticket (by email or online via www.mycadimage.com) it is important to include as much detailed information as possible.  This is to help the Cadimage Support Team diagnose and resolve your problem as quickly as possible. If possible, please include


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Model View Options and Cadimage Tools

30 March 2015 Ken Good No Comments
ArchiCAD, Cabinets, Cadimage, Coverings, Electrical, Objective, Stairs, Tip of the Day, Tools

If you use Cadimage Electrical, Cabinets, Stairs, Coverings or Objective – don’t forget to take a look at the settings in Document> Set Model View> Model View Options…


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After updating ArchiCAD 18 Tools…

25 March 2015 Ken Good No Comments
ArchiCAD 18, Cadimage, Tip of the Day, Tools

This is something to be aware of – when you update Cadimage Tools for ArchiCAD 18, don’t worry if at the end of the Install the Tools still show as their ‘old version’. Once the installer has completed, you need to quit the Installer and launch ArchiCAD.  If you check the Installer again – you will

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How do I find my License or Build Number?

18 March 2015 Ken Good No Comments
ArchiCAD, ArchiCAD 16, ArchiCAD 17, ArchiCAD 18, Cadimage, Tip of the Day

Sometimes you need to know your license number or the build number of ArchiCAD you are running (this is important information to provide when you log a support ticket for example). This information, and more, is available inside ArchiCAD by going to Help> Licence Information… Here is a typical example:


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Looking for help on something?

17 March 2015 Ken Good No Comments
ArchiCAD, ArchiCAD 18, Cadimage, Tip of the Day

Have you tried searching the Knowledgebase on www.cadimage.com? Here is a direct link:  http://cadimage.com/Support/KnowledgeBase  In the Knowledgebase, you will find a range of technical information including: Product overviews Installation instructions and extras Tutorials to help you get started Troubleshooting tips You might also find our Forums helpful as they contain a range of real-life questions

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Check out myCadimage.com

3 March 2015 Ken Good No Comments
ArchiCAD 18, Cadimage, Tip of the Day, Tools

We’ve created myCadimage so you can easily manage: The Cadimage Tools you own Access Cadimage Tool Trial versions Your newsletter preferences Your contact and billing information Help, if you need it Plus much more… you can even access Tip of the Day if you want to read this again! If you have not already visited,

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Check out the Knowledgebase…

2 March 2015 Ken Good No Comments
ArchiCAD, Cadimage, Tip of the Day, Tools

Do you have a question about one of the Tools?  How something works?  What something does? The Knowledgebase on our www.cadimage.com is a comprehensive resource with articles describing installation, activation, migration and tool specific content as well as troubleshooting guides. To view the Knowledgebase – click this link:  http://cadimage.com/Support/KnowledgeBase 


What does the ‘?’ button do?

27 February 2015 Ken Good No Comments
ArchiCAD 18, Cadimage, Doors+Windows, Tip of the Day

You may have noticed the question mark button previously across various Cadimage Tools – but with ArchiCAD 18 it is more prominent…